Educational Articles Here you will find educational resource material which has been developed by members of the Knoxville Association of Legal Administrators for all professionals involved in law office management.  Everything from human resources to communications, financial management, technology, facilities and marketing are regularly discussed and shared by Chapter members and we encourage all member and non-member professionals to freely access this valuable information.  Selected Articles Written by Chapter Members for DICTA (Publication of the Knoxville Bar Association): General Administration & ALA Looking Back - An Historical Perspective of Knoxville and Legal Services for the Last 30 Years - Linda Glasgow, Published March, 1999. The Business Side of the Practice of Law - Judy Griffith, Published November, 1999. The Role(s) of the Law Office Administrator - Dave Kristy, Published August, 2000. ALA's Community Challenge Weekend 2000 - V. Caroline Johnson, Published October, 2000. ALA's Community Challenge Weekend 2001 - V. Caroline Johnson, Published November, 2001. Is It All Worth It?  (Do You Know Your Priorities?) - Tom Sims, Published December 2000. A Change For The Better? The Administration Side Of Law Firm Changes - Doug Thompson, Published May, 2001. Communications Law Office Communications - Using Voice Mail Effectively - Dave Kristy, Published November, 1998. Law Office Communications - Using E-Mail Effectively - Dave Kristy, Published December, 1998. Appreciation is not Always Shown in a Paycheck - Kristi Anderson, Published November, 2000. Client Service - How Important Is It? - Judy Griffith, Published February, 2001. E-Mail - Strategies for Success - Tom Ballentine, Published October, 2001. Electronic Mail Policies - Lisa Shell Whitfield, Published December, 2001. Technology Telecommuting - One Way To Avoid Traffic - Doug Thompson, Published March, 1999. Voice Recognition Technology - Tom Ballentine, Published April, 1999. What's In That Computer? - Lisa Shell Whitfield, Published June, 1999. Brave New Law - Bonnie Holmes, Published August, 1999. My Computer Network is Protected, Right? - Lisa Shell Whitfield, Published June, 2000. ALA Managing Partner's Luncheon - Technology - Marc Upchurch, Published April, 2001. Master of Your Disaster - Lisa Shell Whitfield, Published June, 2001. Using Automated Presentation Technology In Your Law Practice - David Kristy, CLM, Published April 2002. Migration - Not Just for the Birds - Doug Thompson, Published November, 2003. Human Resources Are The Compensation and Benefits Offered To Your Staff Competitive?  Kathy Scourby, Published September, 1999. Pain in the Neck, Pain in the Shoulder, Pain in the Back - Bonnie Holmes, Published February, 2000. Mentoring - An Advantage In Hiring and Retaining Employees? - Marc Upchurch, Published April, 2000. Hiring and Retaining Staff - The BIG Challenge! - Kathy Scourby, Published September, 2000. Starting New Associates Off On The Right Foot - Dave Kristy, Published March, 2001. Worried about Hiring and Retaining Staff - You Should Be! - Kathy Scourby, Published August, 2001. Casual Dress in the Workplace...a Thing of the Past? - Kristi Anderson, Published September, 2001. Where Am I??  What Do I Do Now?? - Judy Griffith, Published March, 2002. The Cost of Staying Healthy - Tom Sims, Published September, 2002. Managing Insurance Costs - Marc Upchurch, Published June, 2003. Interviewing 101 - Linda Glasgow, Published March, 2004 What Is The Role Of Your Legal Assistant? - Jewell Tindell, Published May, 2005. Financial Management Law Firm Finances - Tom Sims, Published December, 1999. Using Lock Boxes For Client Payments - Bonnie Holmes, Published January, 2000. E-Billing Your Clients - Doug Thompson, Published May, 2000. Facilities Management  Why Document Management? - Randall Miller, Published April, 2003. Virtual File Storage - Tom Ballentine, Published March, 2000.     Date this site was last updated: April 07, 2008		Helpful Legal Links: Fast Track to Knowledge! Join fellow Legal Administrators at the 2008 Region 2 & 3 Educational Conference in Indianapolis, Indiana November 13-15, 2008   Review the 2007 Knoxville ALA Compensation & Benefits Survey Report Here!   Join fellow Legal Administrators at the 2008 Annual Conference & Exposition in Seattle, Washington May 5 - 8, 2008    ____________ Highlighted Vendor Partners:
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