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Using Lock Boxes For Client Payments

 

bulletOriginal Publication: DICTA (Publication of the KBA)
bulletAuthor:  Bonnie Holmes, Tennessee Valley Authority
bulletDate Published:  January, 2000

Have you considered using a lock box arrangement with your bank? This arrangement allows clients the ability to forward their check to a post office box accessible by the bank. The advantages could be worth the costs.

The Advantages:

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Faster check deposits (1-2 days) can offset lock box costs.

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Firms can reduce staff time devoted to deposit processing. This advantage works only if a significant percentage of your check deposits are made through the lock box. Some firms successfully make the change by including self-addressed (with postage paid) envelopes with each bill to break the habit of clients remitting checks directly to the attorneys.

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Banks can make daily reports and copies of information sent by the client available to the firm. Firms can receive the total amount of the deposits via modem at specified times.

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Quicker clearance of funds could earn money for the firm in interest-bearing accounts.

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Cash collected on the last day of the month is greater than your current collection method.

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If you have a bank client, this might be a good marketing device.

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Many corporate clients used to this process wonder why it takes law firms so long to adopt it.

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If you have a financial package that produces a remittance advice then the benefits are definitely with the lock box concept.

The Disadvantages:

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Errors can be frustrating and time consuming to resolve.

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Staff time is still required for those clients who will not utilize the lock box . Some large firms find that clients persist in sending their checks to the firm and/or to specific lawyers in the firms.

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The process may be difficult to use with a Lawyer's Trust Account as checks could be deposited in the general account.

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If your firm is a cash-basis taxpayer trying to minimize taxable income, receipt of a large deposit on the last day of the year could cause problems in distinguishing fees (income statement impact) from client disbursement/advances (balance sheet impact).

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